With Digital.ai Release ServiceNow plugin, you can work with release tasks on a ServiceNow host from the Release UI. The ServiceNow plugin enables you to automatically create and update ServiceNow service requests, incident requests, change requests, tasks, and more, directly from releases.
Steps
servicenow.Server: Connection definition for ServiceNow Server
servicenow.Base: Abstract base task which can be extended by other tasks
servicenow.CreateTaskNew: Creates a new task in ServiceNow
servicenow.UpdateTaskNew: Updates a task in ServiceNow
servicenow.FindRecordByTicket: Finds a record by number in ServiceNow
servicenow.FindRecordByQuery: Finds a record by query in ServiceNow
servicenow.PollingCheckStatus: Checks the status in ServiceNow
servicenow.CreateChangeRequest: Creates a change request in ServiceNow
servicenow.UpdateChangeRequest: Updates a change request in ServiceNow
servicenow.FindChangeRequestByTicket: Finds a change request by ticket in ServiceNow
servicenow.CreateChangeTask: Creates a change task in ServiceNow
servicenow.UpdateChangeTask: Updates a change task in ServiceNow
servicenow.FindChangeTaskByTaskId: Finds a change task by task ID in ServiceNow
servicenow.FindChangeTaskByParent: Finds a change task by parent in ServiceNow
servicenow.Application: Creates a new application in ServiceNow
servicenow.UpdateApplicationVersion: Updates an application version in ServiceNow
servicenow.FindCIByName: Finds CI by name in ServiceNow
servicenow.PublishArticle: Publishes an article in ServiceNow
servicenow.CreateIncident: Creates an incident in ServiceNow
servicenow.UpdateIncident: Updates an incident in ServiceNow
servicenow.FindIncidentByTicket: Finds an incident by ticket in ServiceNow
servicenow.CreateStory: Creates a story in ServiceNow
servicenow.UpdateStory: Updates a story in ServiceNow
servicenow.FindStory: Finds a story in ServiceNow
servicenow.CreateScrumTask: Creates a scrum task in ServiceNow
servicenow.UpdateScrumTask: Updates a scrum task in ServiceNow
servicenow.FindScrumTaskByStory: Finds a scrum task by story in ServiceNow
servicenow.CreateEpic: Creates an epic in ServiceNow
servicenow.UpdateEpic: Updates an epic in ServiceNow
servicenow.FindEpic: Finds an epic in ServiceNow
servicenow.UpdateSprint: Updates a sprint in ServiceNow
servicenow.FindSprint: Finds a sprint in ServiceNow
servicenow.ServiceNowQueryTile: Display information from ServiceNow based on an encoded query.
servicenow.CreateServiceRequest: Creates a service request in ServiceNow
servicenow.UpdateServiceRequest: Updates a service request in ServiceNow
servicenow.FindServiceRequestItemByTicket: Finds a service request in ServiceNow
servicenow.CreateRequestItem: Creates a request item in ServiceNow
servicenow.UpdateRequestItem: Updates a request item in ServiceNow
servicenow.FindRequestItemByTicket: Finds a request item in ServiceNow
servicenow.RequestApproval: (Legacy) Requests approval in ServiceNow
servicenow.GetChangeRequest: (Legacy) Gets the change request in ServiceNow
servicenow.CheckChangeRequest: (Legacy) Checks the change request in ServiceNow
servicenow.ScheduleTask: (Legacy) Schedules a task in ServiceNow
servicenow.UpdateCMDB: (Legacy) Updates the CMDB in ServiceNow
servicenow.CheckStatus: (Legacy) Checks the status in ServiceNow
servicenow.CreateRelease: Creates a release in ServiceNow
servicenow.UpdateRelease: Updates the release in ServiceNow
servicenow.FindRelease: Finds the release in ServiceNow