ServiceNow Integration

Rating

Version 7.97
Updated 2022-26-07
Version 7.97
Updated 2022-26-07

The integration of Digital.ai Agility (Formerly VersionOne) with ServiceNow helps the customer service and development teams communicate efficiently, in real time. This, in turn, helps resolve the customer issues faster.

Steps

  • 1. System Configuration: Add the systems you want to integrate via ALM Connect (Powered by OpsHub).

  • 2. Mapping Configuration: Map the artifacts and entities of the source system to the target system to ensure seamless data flow.

  • 3. Integration Configuration: Define the parameters of the source & target systems and projects to be integrated for data generation.

  • Configure Integrations link (fields mapping, advanced configurations and additional settings): https://docs.myopshub.com/oim/index.php/Digital.ai_Agility

  • Product Documentation link: https://docs.myopshub.com/oim/index.php/Product_Documentation

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